PATHETIC CUSTOMER SERVICE!!

Mam. I think the reinstallation of the device is not working. This week I am again finding myself having to explain that there is nothing wrong with the battery or the car during the day and in the early hours of the morning. I am requesting that you find me a lasting solution to this problem as at this rate I will soon be accused of being rude to your consultants as I can't enjoy my sleep peacefully which is funny as that is why I installed the device. Please I am pleading tell your staff members to make a not in red and bolded on my account since I am the only client with this problem that there is nothing wrong with the battery. If all else fails then please come and remove the device then I will find another service provider as I have never experienced such a problem before. thank you!!

It has been two months since one of your senior technicians came to fix the problem I have been encountering with the tracker device, I must say it has been a pleasure as I'm no longer woken up by calls in the early hours of the morning to deal with low battery signal. I now sleep peacefully. Thank you!!