Pathetic Company

Cartrack deducted R1700 from my bank account in July 2017 and when I followed the reasons, they stated that they will reverse the money into my account. From July 2017 to date I have been moved from call centre to accounts to billings to credit department and be told that the money will take 40 days to be returned to my account 438 days has passed to date. Last friday I was told that the refund department is has knocked off and it was 11h20 am