Pathetic Cartack

Service i have received for a removal and refit of a tracking device worst ever, Agents very politely tell one what they want to hear. On the 27th of jan I requested a removal and refit of the tracking device,I was told by the agent it can only happen mid February, I didn't believe it and remained persistent as this is a business vehicle. For the next two days I have been trying to get assistance,I keep getting promises lies and being put on hold for extended periods of time... No accountability but quick to point to the contract when I requested we separate....they fatigue you until you give up.... Quick to take money and highlight the fine print and Quick to pass the buck when accountability is required l.