YR
Yolisa R
1 reviews | Active since Jun 2019
01 Feb 2021, 09:41
Pathetic call centre
I have wasted 20 minutes between @miwayinsurance and yourselves and simply can't get anyone to resolve my issue. Car Track you are useless, I've been put through to client services, accounts, sales but just can't get anyone specifically from your insurance department, everyone is transferring to insurance department, you get through, no this is not it, hold on let me transfer you again. A frustrating cycle
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
01 Feb 2021, 09:48 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply01 Feb 2021, 09:48
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
YR
Yolisa R's updateReviewer Update
01 Feb 2021, 10:03investigating what? no one has called me to get my details and my query? again just a standard pathetic response
YR
Yolisa R's update01 Feb 2021, 10:03
Reviewer Update
investigating what? no one has called me to get my details and my query? again just a standard pathetic response
YR
Yolisa R's updateReviewer Update
01 Feb 2021, 11:57Feedback, Lee-Anne Noble called me and assisted and resolved my query. That is all I wanted, some response form Car-track.
Thank you Lee-Anne for such great service, and going the extra mile, I really appreciate it :)
Thank you Lee-Anne for such great service, and going the extra mile, I really appreciate it :)
YR
Yolisa R's update01 Feb 2021, 11:57
Reviewer Update
Feedback, Lee-Anne Noble called me and assisted and resolved my query. That is all I wanted, some response form Car-track.
Thank you Lee-Anne for such great service, and going the extra mile, I really appreciate it :)
Thank you Lee-Anne for such great service, and going the extra mile, I really appreciate it :)