DC
Dewet C
1 reviews | Active since Oct 2016
10 Nov 2022, 10:21
Pathetic assistance from Cartrack
These people are the worst of the worst! You can e-mail them, call them but there are no assistance for you with your problem. All they care about is money and nothing els. I lost my job and tried to cancel the contrack but they want money to do it. What I don't understand is can't these people comprehend the meaning of job loss? No job means no money!! The escalation of the account won't solve the problem. Will be glad if someone out there can let me know what els to do
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Replies (2)
Cartrack's replyOfficial
10 Nov 2022, 10:56Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply10 Nov 2022, 10:56
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
DC
Dewet C's updateReviewer Update
10 Nov 2022, 12:13Really?!! Not as long as you let people call me who can't, or don't want to understand what I'm saying and with a one track mind. If you want money to cancel the contract, check the following:
1. I request that you to exchange the tracker from the yellow polo (witch I sold) to the white Ford Ranger. This happend more than a year back. You did not do it!! and no the white Ford Ranger won't be on my Profile BECAUSE you did not transfer the Tracker!!!
2. For more than a year I paid for a tracker that I DID NOT HAVE!!
3. Witch part of, I LOST MY JOB AND HAVE NO MONEY, don't you understand?!!
To escalate the account and hand it over won't help you either, I still will not have the money to pay you
1. I request that you to exchange the tracker from the yellow polo (witch I sold) to the white Ford Ranger. This happend more than a year back. You did not do it!! and no the white Ford Ranger won't be on my Profile BECAUSE you did not transfer the Tracker!!!
2. For more than a year I paid for a tracker that I DID NOT HAVE!!
3. Witch part of, I LOST MY JOB AND HAVE NO MONEY, don't you understand?!!
To escalate the account and hand it over won't help you either, I still will not have the money to pay you
DC
Dewet C's update10 Nov 2022, 12:13
Reviewer Update
Really?!! Not as long as you let people call me who can't, or don't want to understand what I'm saying and with a one track mind. If you want money to cancel the contract, check the following:
1. I request that you to exchange the tracker from the yellow polo (witch I sold) to the white Ford Ranger. This happend more than a year back. You did not do it!! and no the white Ford Ranger won't be on my Profile BECAUSE you did not transfer the Tracker!!!
2. For more than a year I paid for a tracker that I DID NOT HAVE!!
3. Witch part of, I LOST MY JOB AND HAVE NO MONEY, don't you understand?!!
To escalate the account and hand it over won't help you either, I still will not have the money to pay you
1. I request that you to exchange the tracker from the yellow polo (witch I sold) to the white Ford Ranger. This happend more than a year back. You did not do it!! and no the white Ford Ranger won't be on my Profile BECAUSE you did not transfer the Tracker!!!
2. For more than a year I paid for a tracker that I DID NOT HAVE!!
3. Witch part of, I LOST MY JOB AND HAVE NO MONEY, don't you understand?!!
To escalate the account and hand it over won't help you either, I still will not have the money to pay you