BR
Bernice R

1 reviews | Active since Jan 2023

02 Aug 2024, 10:48

**** **** pants on fire

am writing as a very disgruntled and aggrieved customer one of your agents Olwethu made me take the insurance under false information

i told Olwethu that i already have a tracker and Olwethu said she could that i have the R99 tracker with you guys see that and she would like to just upgrade me to the R199 so i agreed ( Please listen to the call made from *** at 13:10 2024/08/02)

today i wake up to see that i was fooled by Olwethu she made me take an additional tracker to the one i have already had

i feel that was dishonest of her and i would like my contract and association with you to be cancelled and the debicheck to be canceller because of how the dealing was made

i am hurt and very disappointed in the way you do business

0
Replies (1)
Cartrack
Cartrack's reply02 Aug 2024, 10:53
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team