Owes the public a huge apology for selling a malfunctioning tracking device

<p>Background: </p> <p> </p> <p>About a year ago, I upgraded my vehicle recovery product from the panic button to the early-warning alert . This upgrade is substanitially more expensive and was suppose to be a more effective vehicle recovery service. In particular the early-alert remote is supposed to instantly send an alert to the Cartrack control room whenever a vehicle is moving without the drivers original keys. </p> <p> </p> <p>Malfunctioning tracking device:</p> <p> </p> <p>About two months ago, for about two weeks everytime when I drove my car I received phone calls from varioous Cartrack operators. Apparently, I drove my vehicle without using the original key...this was clearly annoying. Eventually after two weeks of pointless phonecalls a Cartrack sales representative called me and informed me that I needed to downgrade to the panic button device becuase the early-warning alert does not work anymore...it never really worked. Appalled by these news I agreed. </p> <p> </p> <p>Waiting for a Fitment Technician (Cape Town):</p> <p> </p> <p>For two months now I have been waiting for a Vehicle Installation Technician to install the panic button. Clearly, they do not value the safety of my vehicle...and more importantly they do not value my personal safety. </p> <p> </p> <p>Conclusion: </p> <p> </p> <p>Cartrack (especially the Cape Town branch) is filled with lazy and *********** people who refuse to provide a core service of its business...installing a vehicle tracking device. Please enlighten me -what have you been charging me for in these past few months as I have been waiting for you to honour your contractual undertaking and give effect to my right to personal security </p>