Overrated for nothing

Firstly I had to call them only to find my contract came to an end and yet they keep debiting, I called on the 6th of Feb and was only given a date for fitment which was supposed to be today 28 Feb, with no communication from them I made calls seeing the technicians were a no show only to be told the technician was not coming, had it been me not available I would have been liable for a 600 fee. I have used airtime making those calls and who will reimburse me?

Now I am told I have to wait for the 20th of March for fitment, which means another month with no cover on my car.

Cartrack has made enough money that they don't care about their customers anymore.