Overcharged and Ignored – Disgraceful Service from Cartrack

I am extremely disappointed with the service I received from Cartrack. I signed up for the Dual Service Tracker package at R389, but the installation was incomplete — the technician arrived and installed the unit without the cameras. Despite this, Cartrack debited my account multiple times for the full package.

After much frustration, I eventually downgraded the package. However, I have yet to receive any feedback or resolution regarding the refund for the initial overcharges. The lack of communication and accountability is unacceptable.

Based on my experience, I would strongly advise others not to choose Cartrack. The service has been nothing short of appalling, and customer care appears to be non-existent.