FS
Faaiza S

1 reviews | Active since Jul 2017

18 Jul 2017, 08:31

Once bitten!! Frustration overload!!

<p>In 2015 i questioned my insurance comapny as i was paying for a car tracker which was included in my insurance premium, but was also being debited by car track aswell.</p> <p>Only to discover that i was being charged for a tracker for my previous vehicle, that was CANCELLED when the car was sold, the consultant at the time was insistating that is wasnt cancelled, until i sent her the proof of cancellation that was sent two years prior.</p> <p> </p> <p>My second vehicle was sold in December 2015, my insurance broker was instructed to cancel my car track as it was included in my premium, due to past experience i cancelled as well, to avoid a repeat of being charged for something which i do not own.</p> <p> </p> <p>Lo and behold, few months after that i was still being charged for a tracker!!! every consultant i spoke to gave me a different story, unfortunately i resigned with miuntes notice so all of that info was in my work email, which i was unable to access. the consultant then said i will have to 'RE-CANCEL" and pay for the outstanding amounts... but NOONE could tell me about MY CREDIT FOR BEING INCORRECTLY CHARGED FOR TWO YEARS!!! i have tried to resolve this on numerous occassions, as it now affecting my credit record... yet the only resp[onse that i received from car track was the from their lawyers!!! SERIOUSLY!!!</p> <p> </p> <p>cmon car track... get your ish in order!!! this is thee most frustrating thing to have to explain over and over!!!</p> <p> </p> <p> </p>

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