On August 19th, I notified Cartrack of a panic button issue, but despite multiple follow-ups, they only informed me that a technician was assigned to my case

On August 19th, I notified Cartrack of a panic button issue, but despite multiple follow-ups, they only informed me that a technician was assigned to my case. Their seeming indifference to customer problems has led me to advise against using Cartrack's services.