Oh goodness, i feel horrible

Oh goodness, i feel horrible. Im struggling with another service provider at the moment to get a tracker cancelled. I immediately assumed that the call i received was for that and gave the account lady an ear full. She then transferred me to customer service where i had a further rant. All this time they stayed calm and eventually led me to the realization that this is for my current vehicle and that there was a change in the payment method at some point and for that reason the debit order didn’t take effect. Long story short, thanks for your patience and thanks for sorting this out. Unlike the other guys im still struggling with to get a service cancelled . 😁