T.
T .

1 reviews | Active since Dec 2019

14 Dec 2019, 07:28

OFF TRACK CAR TRACKING APP

I purchased a new vehicle and had a tracking device installed in my vehicle. Instead of opting for the standard tracking device, I was advised to get the premium package which allows me to monitor the movements of my vehicle as well. Well guess what, the password & username seem to be incorrect according to the error that pops up in red.

The error has been the same from inception to date, I dialled Cartrack and a new password was issued and still no change has been made.

This service has brought me zero value for money and it's quite sad because you're paying for a service that isn't being catered for. As a consequence I can't even monitor the whereabouts of my vehicle as I would've liked to.

I gave a 1 star rating but in all honesty; this service stinks and their "service" should be considered ***** since we're actually paying for an inactive service !

0
Replies (1)
Cartrack
Cartrack's reply17 Dec 2019, 09:41
Official
Good day,

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 

Best regards,