Notwithstanding that...

Notwithstanding that 1 or 2 agents really tried to assist like a guy called Alonzo and lindibuhle... the whole cartrack has a systemic breakdown. We trying to move a tracker in my sons new car since 6 Nov.. apart from administratively slowness from tracker to book the move when they have booked it the technician on 2 occasions just does not pitch. On follow up you can see that the technicians are just lying to your contact centre's... notwithstanding all this if my sons car get ****** will car track be responsible for replacing as the insurance won't cover