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Vusumuzi N
1 reviews | Active since Jan 2016
25 Oct 2025, 07:51
Not surprised about the service
Speaking to scheduling department this week I was hopeful that eventually I would have my tracker unit repaired. Well I am not surprised that no one showed up or call me to postpone the appointment. I stayed at home the whole day but to no avail. From Monday I will be getting phone calls asking for payment yet my tracker is still not fixed.
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Replies (2)
Cartrack's replyOfficial
25 Oct 2025, 08:19Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Oct 2025, 08:19
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Vusumuzi N's updateReviewer Update
25 Oct 2025, 08:42I have had this problem since I ever know Cartrack, when I took up the contract I pleaded with the person who assisted me that I don't want to go through this experience again which I experienced in 2011. Just to let you know the same department failed to install the tracker on my new vehicle I bought last month I ended up signing up with another company. I am not prepared to risk my car and rely on Cartrack who misses appointment. On Monday I am going to look for another company who will install a new tracker in my vehicle so that I can have peace of mind that Cartrack is constantly failing to give me.
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Vusumuzi N's update25 Oct 2025, 08:42
Reviewer Update
I have had this problem since I ever know Cartrack, when I took up the contract I pleaded with the person who assisted me that I don't want to go through this experience again which I experienced in 2011. Just to let you know the same department failed to install the tracker on my new vehicle I bought last month I ended up signing up with another company. I am not prepared to risk my car and rely on Cartrack who misses appointment. On Monday I am going to look for another company who will install a new tracker in my vehicle so that I can have peace of mind that Cartrack is constantly failing to give me.