Not recommended, not worth the money

I am dissapointed in the CarTrack product! I logged a complaint on the 10th Oct 2023, 21 days later and still no response.

I moved over to Car Track for two reasons: 1) R150k payout if my vehicle is not recovered. 2) R20 cheaper per month than rival companies.

My issues that I want addressed are as follows: 1) The product was advertised as including Trip Logging. 2) I could track near-real time driving and obtain usage stats.

Trip Logging: - I have partial and incomplete trips logged. - I have incorrect distances logged with certains trips.

Driver tracking and usage statistics: - I have delayed reporting/updating of these trips. - By the time I want to add comments or details regarding the trip I can no longer remember what or why or for whom I made the trip. - I have driven harsh, on purpose, to evaluate what would be "bad" driving statistics but this feature is absolutely useless and does not seem to work at all. During my testing the harsh braking and accelerating are NOT reported.