WB
Wessel B
1 reviews | Active since Sept 2020
01 Oct 2020, 09:36
Not able to provide data.
Cartrack is not able to provide me with my logbook requests. Been a customer since April 2018 and require data for the beginning of 2019.
I am of the opinion that the relevant data retention policies should be in place to be able to at least provide customer data on request.
Said relevant policies would also require that clients should be informed of data breaches that occur and data loss, also if data is to be purged.
Fairly disappointed in the matter.
Helpful (0)
Replies (3)0
Replies (3)Cartrack's replyOfficial
01 Oct 2020, 10:49Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply01 Oct 2020, 10:49
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
WB
Wessel B's updateReviewer Update
02 Oct 2020, 08:43Thanks for the speedy response & Turnaround time @cartrack.
WB
Wessel B's update02 Oct 2020, 08:43
Reviewer Update
Thanks for the speedy response & Turnaround time @cartrack.
Cartrack's replyOfficial
02 Oct 2020, 10:40Good day,
Thank you for taking the time to give us feedback on your experience. We appreciate your input.
Kind regards
The Cartrack Team
Thank you for taking the time to give us feedback on your experience. We appreciate your input.
Kind regards
The Cartrack Team
Cartrack's reply02 Oct 2020, 10:40
Official
Good day,
Thank you for taking the time to give us feedback on your experience. We appreciate your input.
Kind regards
The Cartrack Team
Thank you for taking the time to give us feedback on your experience. We appreciate your input.
Kind regards
The Cartrack Team
