Nosiphe out done herself today

Nosiphe out done herself today. After going through months of struggle, logging a complaint with no feedback. This with manager Siphe who still hasn't called me back. Nosiphe managed to listen to me, look back at my history and resolved my issue today, effortless. The line dropped but she called me back which I didn't expect due to my previous history with cartrack. Thank you Nosiphe