KK
Kabelo K

1 reviews | Active since Aug 2016

02 Sept 2024, 14:24

*********** Nontuthuzelo Msibi

On Friday I received a call from Nontuthuzelo Msibi advising me that Cartrack will not be deducting the full amount but rather about R24, to my surprise the debit order went off yesterday with the full monthly subscription, this issue has been going over a month, and the fact that the same Nontuthezelo only gets back to me after a week or 2 after sending the email. Can you please help me with cancelling the subscription, I don't need the services anymore and I am aware that my contract actually ended on the 31st of August 2024. Please cancel my subscription ASAP!

0
Replies (1)
Cartrack
Cartrack's reply02 Sept 2024, 17:34
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,