None call from you about a matter that was solved .

Dear Cartrack company. Iam so annoyed at this stage as I have paid the money that I was requested to pay and sign the cancellation form and also submit it on the 23rd of January. So today I got a call that I owe money of which I do not understand money for what because I asked the lady who helped me if there will be any penalty after paying and she said no I don’t owe cartracker anymore the only thing I need to do is to wait for 20 working days. She even asked me if I don’t have a car that I can carry on with my policy on I stated that I do not own a car at the moment so please clear my name and stop with this calls of yours they are so annoying and irritating 😠