IP
Ivan P
1 reviews | Active since Apr 2019
27 Dec 2021, 13:37
Non-existent after-sales service
I phoned Cartrack last week Wednesday as the tracking device keeps draining my car battery. Since then I haven't heard anything from them. This is truly unacceptable and unprofessional. When it comes to deducting the payment each month, they are quick to do so, but their after-sales services is non-existent
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
27 Dec 2021, 16:28Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply27 Dec 2021, 16:28
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
IP
Ivan P's updateReviewer Update
03 Jan 2022, 14:08After a phone call, no technician has been send out to check why the Cartrack unit is draining my car battery!!
IP
Ivan P's update03 Jan 2022, 14:08
Reviewer Update
After a phone call, no technician has been send out to check why the Cartrack unit is draining my car battery!!