AK
Amukelani K

1 reviews | Active since Jun 2023

14 Sept 2023, 10:38

Non existence of Customer services

I am very disappointed customer. 3 months of an attempt to get the tracking company to reinstall the unit with no success. But they are debiting my account for the services that it is not rendered.

Zelda, a very rude lady, made an empty promises together with her manager, Dairus Mishka. It never ended there, Lucille their manager, later also promised to sort my installation out, till today I'm still waiting for her. I had to reverse debit orders to correct this and use another tracking company. Hope the CEO Pierre Cootze is aware of the Nokia existence of customer service.

0
Replies (1)
Cartrack
Cartrack's reply14 Sept 2023, 11:23
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team