NO TRACK

Friday Evening , a client was visited by one of our vehicles. <br> The client reported that we never came. <br> Checking the vehicle trip log , it showed that the vehicle was started ,Travelled nowhere and then switched off sometime later.<br> Needless to say , we asked Cartrack for a triplog on Saturday. <br> They responded 2 days later with TODAY's log - which also shows that the same vehicle has STILL gone nowhere<br> I then decided to go back and see how far the vehicle has travelled since 25 January - YES ABSOLUTELY NOWHERE AT ALL<br> So: we have used up more than R15000 of petrol , have video footage from the garage that the vehicle has been there , etc ...<br> Would Cartrack now Refund us for no Service and Remove the device and refund us for that as well ?<br> AND ACTUALLY HAVE A CAPABLE PERSON HANDLE THEIR CLIENTS ' problems !!!!!