No show by Cartrack technician for fitment of a car tracker

I cleared my day on 9 June 2022 and stayed at office for a fitment appointment, did the technician pitch? Did they care to explain what was the challenge? No!

I sent emails to client care; did they respond? No, because they just do not care.

When a no show is a client’s fault, a client is charged R600, if it is Cartrack it should be water under the bridge, the show must just go on.

The problem here is not only with the technical department, but in my view, the whole company is in a mess.

And those rude agents from scheduling department still call me about 3 times min a day trying to secure another fitment appointment without addressing their failure while I forgo earnings when I am office-bound.

I am happy that my other tracking device contract is expiring in September. I really want out of this nonsense.