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Good day

Please be advised of the following events.

On the 3rd of August 2020 I have instructed Car Track to remove the device from my Toyota Corolla 1.4 professional, I have advised the Customer sales Agent that I have sold the Vehicle to a dealer.

On 2 different occasions the Vehicle was Available for De installation and the Appointment was not made by your technicians.

I then Instructed Tracker that Unit will have to be installed on my new Vehicle, and I was requested to pay additional Service Fee’s over and above my agreed contract.

Its now going for 2 months I am paying for a service that’s not being rendered by your company, then I requested for Car Track to cancel my Contract and was advised of a once off Fee to end my agreement.

Tracker cannot meet me half way and cancel my contract but its okay for them to breach my agreement and do as they please and now want to charge me for a new unit.

Please let us come to agreement cause honestly I’m paying now for a De installation & a Re installation without having the unit on hand and also there is x2 months now that have passed that I just paid for nothing.

I need to speak to someone who has a Mandate and not tell me we will get back to you over and over, I need answer now and not tomorrow.

I think the rating doesnt even deserve a STAR its actually half a STAR.