NO SERVICE, *********** AND ******** STAFF

I cancelled a contract early March and entered into a new one. To my surprise I wasn't debited in April, made a few follow ups and no joy. Eventually an *********** Valencia Mabuza with selective reading got my query but read and understood it as she pleases. She has no intentions of hearing what my query is and how she can assist. Instead she send me notice letters etc. She has ignored my follow up emails. I have sent further emails to customer care over a week ago and have not received