No service ethic

Can somebody just confirm that you are not interested in my business as a customer. I have been waiting since the 12th of May for a tracking device installation and nothing. Lucille (apparently is the head of the scheduling department) is evading my calls, since Tuesday the 24th of May. If you no longer want me as a customer, release so that another company with better service ethics can take this fleet contract! What a bunch of ****en losers!