QF
Qaqamba F
1 reviews | Active since Oct 2017
15 Jul 2019, 08:45
No service delivery
This Company is good for nothing. I called to report that my app is not working, since the installation I've been calling them. First the login details they gave me were not working, I had to call them to request other login details,. It worked for a week then after that the app is not working. I called and I've been waiting for over a week for someone to come and fix the device. Right now when I call them, they can't also locate where my car is.no service delivery and the consultants are very rude when you call them. They are selling lies on social media.. It's only been 2 months since I signed their contract but I regret that decision every minute
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Cartrack's replyOfficial
15 Jul 2019, 09:00 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
Cartrack's reply15 Jul 2019, 09:00
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
QF
Qaqamba F's updateReviewer Update
15 Jul 2019, 09:24Since last week I've been waiting for you to resolve the inconvenience caused.. Should something happen to my car right now L, you will. Still be sorry for the inconvenience of not recovering the car because as is right now, you have no idea where the car is.. Been complaining about the app that does not generate reports since last month. No notification when the car enters dangerous locations but I took the highest plan you have.
QF
Qaqamba F's update15 Jul 2019, 09:24
Reviewer Update
Since last week I've been waiting for you to resolve the inconvenience caused.. Should something happen to my car right now L, you will. Still be sorry for the inconvenience of not recovering the car because as is right now, you have no idea where the car is.. Been complaining about the app that does not generate reports since last month. No notification when the car enters dangerous locations but I took the highest plan you have.