SJ
Shawn J
1 reviews | Active since Nov 2024
11 Nov 2024, 14:32
No service
Had my contract with Cartrack for over 3 years, requested a deinstall and reinstall into a new vehicle, did not happen so had to make other insurance arangements. Asked to speak to a manager on multiple occasions and still waiting. Cancelled with them and was still debited another payment. Service is shocking, do not recommed them.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
11 Nov 2024, 15:06Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply11 Nov 2024, 15:06
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
SJ
Shawn J's updateReviewer Update
12 Nov 2024, 16:12Cartrack called me today and still do not allow me to speak to a manager, they then emailed me and advised that the tracker was removed from my old vehicle, so I asked then why can i still track it on the app if its removed, they havent responded.
SJ
Shawn J's update12 Nov 2024, 16:12
Reviewer Update
Cartrack called me today and still do not allow me to speak to a manager, they then emailed me and advised that the tracker was removed from my old vehicle, so I asked then why can i still track it on the app if its removed, they havent responded.