No Service at all and completly ***********.

I would not recommend Cartrack to anyone.

First when they installed the tracker on my motorbike they installed the wrong tracker. After complaining they came and installed another tracker saying it is working fine now. I enquired one time why my bike shows it is in one place when the bike is at another address and was told that the option I chose does not allow me to track my bike but that they can see where my bike is.

Now a year later they phone me saying I must pay more per vehicle for the service fee and that I do not have to pay call out fee if they must repair or replace the tracker. They then tested the trackers where one on the car they could locate but could not locate my bike and now want to come with the Terms and Conditions about testing the tracker. Question have my tracker ever worked from the beginning? As it shows same location since the beginning and never moved.

An appointment was scheduled for 2023/04/08 at 10am but no one showed up. Phoned 3 times and being told they would get back to me.

I was phoned on 2023/04/11 arranging them to come and fix the problem on 2023/04/12 at 4pm as that is when the bike will be at home address as it is my transport between home and work. Received sms past 12pm stating that technician will be at address 13:10. I told the technician that I made arrangement for 4pm due to me using the bike.

Now it is already 16:20 and no one showed up again.

I need a manager to contact me as soon as possible as you are not complying with the contract and thus I can cancel it due to this reason without being penalized.

Please stay away from this company.