No service

Awaiting assistance since 3 November 2025 and I'm keep on asking assistance but up until now reaching out every way possible Facebook, email, phone calls and reporting on social all thr way to hellopeter and there is absolutely no service whatsoever existing in this company. They can only collect money every month they won't slip up in that department but they are 0 star rating for service delivery, correspondence, product quality, I'm not receiving the footage of 1 min I need for a accident, they can produce the 1min of evidence I need for the case... they just say they can't retrieve the footage but I have a subscription of R1500 per month and I need to pay the full term for nothing in return and if I want to cancel before the term ends they charge me more than R30 000 if I want to cancel but I don't get anything for my monthly premium when I need it like now in the case of an accident... so what am I paying for... the cartrack cameras is false advertising it is no assurance that you will receive service from them in the time of need... I'm struggling since 3 November 2025....