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Anonymous M

1 reviews | Active since Oct 2025

09 Oct 2025, 12:19

No proper explanations to customers, one call centre agent Elizabeth Nhoni you can do better sis, you sounded so annoyed and impatient with my query and being silent while I was busy asking questions till I hanged up the phone very rude

No proper explanations to customers, one call centre agent Elizabeth Nhoni you can do better sis, you sounded so annoyed and impatient with my query and being silent while I was busy asking questions till I hanged up the phone very rude. But I would like to thank Phemla Soko for being so patient with me and helping me resolve my issue 5 stars to you

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Replies (1)
Cartrack
Cartrack's reply09 Oct 2025, 13:27
Official
Good evening,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team