1 reviews | Active since Oct 2018
NO PAYMENT NO COVER IS NOT A BINDING CONNTRACT. I DIDN'T AGREE TO BE BINDED
PLEASE CANCEL. 25/11/24 WAS THE LAST DEBIT
[11:47, 03/12/2024] Car Track: Please be advised that if you choose to cancel your contract, you will be responsible for the following as outlined in the Terms and Conditions:
• An early cancellation fee of R2384,91. • Payment arrangements for this fee can be made. • A notice period of 20 working days is required for the effective cancellation. [11:48, 03/12/2024] Car Track: To initiate cancellation, you may either call Cartrack at *** or ***, or we can send you the cancellation forms via WhatsApp for you to complete and return. [11:49, 03/12/2024] Kgaugelo Wa Badimo: I was informed my contract is month to moth. So what is the cancelation fees for. I forbid you from debiting my account. Consider the last debit on the 25.11/24 the last one [11:55, 03/12/2024] Car Track: Your contract is not on month to month. Our contracts are 36 months, and yours started in 2022/09/16. It will only mature in 2025-09-16. [11:55, 03/12/2024] Kgaugelo Wa Badimo: Send me the recording of my initial call [11:58, 03/12/2024] Kgaugelo Wa Badimo: How convenient for you. When payment is missed by days. You people have the audacity to send us text stating "no payment, no cover" but wanna bind up to 3 years non communicated contracts.
NEVER!! If the "no payment, no cover" rules applies then it over wrote that "said" ******** contract
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
