1 reviews | Active since Mar 2009
No Marketing Consent yet they still call
I have now received 3 calls from Cartracks telesales team. Yesterday afternoon while i was driving at around 16:00, this morning at 9:44 and on both those instances no one talks. <br> <br> So this morning at around 10:00 - I call the number and it diverts me to Cartracks reception and then a lady in customer care who promises to put my number on a DNC list.<br> <br> Lo and behold it is 10:51 and Komotso calls me from Cartrack to sell me a tracking device. <br> <br> 1. I have never given Cartrack marketing consent. (Breach of CPA)<br> 2. I have asked you not to call me again. 3rd call is now bordering on harassment<br> 3. Komotso on a voice recorded line says they got my contact details from Transunion. So is he now alleging that Transunion is selling my personal data. ( Breach of privacy)<br> 3. If I receive 1 more call I will be exercising my rights!<br> <br> Cartrack needs to train their staff on proper telephone etiquette and the 9 Rights that a consumer has relating to the Consumer Protection Act!
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have removed your number as requested.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have removed your number as requested.
Kind regards,
Minette van Dalen
