GM
Godfrey M
1 reviews | Active since Jul 2020
13 Mar 2024, 07:50
No Joy
My car position is showing to be at some street meanwhile it's parked at home, since last night this has been happening since last year. This is one of the issues i have been complaining about. And today I spoke to 2 ladies judith who then said the unit needs a reboot and was transferred to a Miss Nkosi who was unable to assist with a reboot instead she said the unit is out of warranty and it needs to be repaired and i must pay R600 call out fee Or renew the warranty. My question is why didn't you people send a tech last year when i was complaining about these issues??? Very convenient hey.
Helpful (0)
Replies (3)0
Replies (3)Cartrack's replyOfficial
13 Mar 2024, 08:15Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply13 Mar 2024, 08:15
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
GM
Godfrey M's updateReviewer Update
14 Mar 2024, 07:41You guys are very good at ignoring clients 👏 👌🏿 yesterday morning i spoke to Lyle Brandon Botha who asked for mail trails between me and a manager who has since ignored me from Jan his name is Sean Sakoor , if nothing gets done today cancel my subscription, you people don't care about your clients I've sent an email to a number of people working there including client service and no one bothered to respond. there's company with great reviews & they offer lifetime warranty on their devices.
GM
Godfrey M's update14 Mar 2024, 07:41
Reviewer Update
You guys are very good at ignoring clients 👏 👌🏿 yesterday morning i spoke to Lyle Brandon Botha who asked for mail trails between me and a manager who has since ignored me from Jan his name is Sean Sakoor , if nothing gets done today cancel my subscription, you people don't care about your clients I've sent an email to a number of people working there including client service and no one bothered to respond. there's company with great reviews & they offer lifetime warranty on their devices.
GM
Godfrey M's updateReviewer Update
20 Mar 2024, 09:41Thanks to Lyle Botha for resolving my issues. I appreciate your help. Because of your efficient help i think I'll consider staying with Cartrack
GM
Godfrey M's update20 Mar 2024, 09:41
Reviewer Update
Thanks to Lyle Botha for resolving my issues. I appreciate your help. Because of your efficient help i think I'll consider staying with Cartrack
