No follow through

<p>We recently bought a vehicle from Nissan Edenvale... Had a cartrack unit fitted and liaised with cartrack for at least a month in order to get the unit activated and I get told that Nissan Edenvale hasn't submitted the documents through to them however they will in the interim follow up with Nissan Edenvale and revert back.. I am still waiting... What's the point of fitting a unit when I can't use it </p>