No feeling to consumers struggling in diffucuilt times...

Had cover from Cartrack for 2 years, after the 1ste year during lock- down i had to sell my car due to financial constraint. i contacted cartrack and was told to pay the remaining monthly installments even if i don't have the car anymore. a few months later i needed to also cancel my 2nd car installment with Cartrack and made a commitment to pay outstanding fees after cancellation of R100 per month via e-mail with Cartrack. (even copied executive in e-mail). i still get weekly and some-times daily phone calls and whats-up messages after Cartrack acknowledges my R100 pay-back. Today i was threatened to be summonsed even if i pay R100 a month only. only to find out that even after sending e-mails, confirmation given by Cartrack and they acknowledges my emails i have already been handed over to the credit bearu.

I have so many emails to and replies from Cartrack is still been threatened......