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I was in an accident, and need to change my tracking unit from 1 vehicle to another. I have paid the de/re - installation fee and the documents was send to me. I signed the document, and send it back to the vanderbijlpark branch. I asked the lady if she will please fill in the rest of the details witch she said she will do. I mailed it back to the office and called in to speak to the lady. the gentleman answered the phone, I asked to speak to Lydia, he told me that she is out and will call me back. That never happened.

Days after that I called again to asked if when they will fit the unit in my new bakkie. but was informed that it was not loaded on the system. Brenda assisted me with this and it was done before the end of that day.

I spoke to Johan Pretorius, and he never got back to me and is now ignoring my messages and calls.

Please be careful what branch you use to assist you with your Cartrack Unit.