No customer service or communication

<p>Received confirmation that a technician will install a unit in my vehicle today between 9 & 4. No contact from car track all day. Called the offices at 16:15. First told system is slow and can't gain access. Red flag 1. Then to be told by Yolanda that she will call the technician and call me back. About 16:35 called Yolanda again because she had not bothered to return my call. Yolanda then said the technician is delayed and would install at my home. At 18:05 called again and was told by Mpho that it's not his problem and that I must phone during office hours. REALLY. I am now seriously doubting car tracks ability to recover a vehicle if need be if they can't even complete an installation. The worst is the fact that they are recommended by my insurers. </p>