MP
MICHAEL P

1 reviews | Active since Feb 2015

01 Dec 2016, 08:40

no customer service

<p>10 Months ans still waiting for R1458 to be reversed to me for a car i sold in February and notified cartrack i have been waisting my airtime calling and asking what the problem it fall on deaf ears. It look as if they put my request under the pile every week, Dominic in accounts have tried his best, but to avail nothing hase been done when u call and leave a meesage they call weeks later and promise credit will be done after 2 days that is going on now since october, but they never forget to debit me every month and they get paid seem i have to take this further, by going to the newspaper and if no reply today all my coipies will be sent to my contact at the dailysun i can not call and call and nothing gets done pls assist</p>

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Replies (1)
Cartrack
Cartrack's reply01 Dec 2016, 18:03
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team