NO COMUNICATION !!!

Good day Ayanda,

I find your service discussing !!! JUST REMEMBER IM NOT PAYING 1C until this devise is removed

I HAVENT HAD 1 EMAIL TO CONFIRM WHEN THE TECHNITAIN CAN REMOVE THE TRACKING DEVISE. NOBODY HAS CALLED ME TO ENQIRE WHEN IT CAN BE REMOVED. IM TAKING THIS EMAIL TO HELOPETER.

IT HAS BEEN 3 WORKING DAYS SINCE MY EMAIL BELOW, AND HAVE HAD NO COMUNICATION FROM YOU OR ANYONE ELSE FROM CARTRACK !!!!!

REGARDS, Mr G Oliver

From: Graham [mailto:***] Sent: 18 May 2021 06:22 PM To: '***' Cc: 'Client Services SA'; 'Francis Adams | Cartrack'; '***' Subject: FW: OLIV00697 Importance: High

Good day.

Thank you for your call this morning. Please find attached emails sent, however no response. Please escalate this A.S.A.P if I’m to continue paying CARTRACK for cancelling! As advised SO many times that I’m NOT working!. Please see last 2 attachments POP.

Please update my account accordingly. Please provide me a statement on the outstanding amount, Including the removal of the tracking devise A.S.A.P now that I have asked I don’t know how many times in all my attachments.

Can we please arrange it to be removed next week Monday, being the 24th of May 2021. I trust this is all in order

Regards, Mr G Oliver

From: Ayanda Matolweni | Cartrack [mailto:***] Sent: 18 May 2021 08:22 AM To: *** Subject: OLIV00697

Good Day Mr Oliver

Thank you for your email, I trust this response will find you well.

Kindly be advised that the contract for vehicle with registration number: CV13FZGP have been marked for cancellation. The effective cancellation date was the 4th May 2021.

Should you require further assistance, kindly contact our Client Services department on *** or email us at ***.

Regards

Ayanda Matolweni Customer Care

11 Keyes Avenue Rosebank Johannesburg, 2196 T: +***0 W: www.cartrack.co.za NOTE: This e-mail message is subject to Cartrack Group disclaimer see https://www.cartrack.com/disclaimer.html

---- Forwarded message from "Graham " <***> --- From: "Graham " <***> To: "'Cartrack Reports | ZA'" <***>, "'Client Services SA'" <***> Cc: *** Subject: RE: Report is attached Date: 2021-05-11 14:26:36

fyi

-----Original Message----- From: Graham [mailto:***] Sent: 11 May 2021 11:26 AM To: 'Cartrack Reports | ZA'; 'Client Services SA' Cc: '***' Subject: RE: Report is attached

fyi

-----Original Message----- From: Graham [mailto:***] Sent: 10 May 2021 04:09 PM To: 'Cartrack Reports | ZA'; 'Client Services SA' Cc: '***' Subject: RE: Report is attached Importance: High

Good day,

I have had absolutely no response to my email below. If I'm going to keep paying this early cancelation fee, I would like an answer to the below A.S.A.P! Regards,

Mr. G Oliver

-----Original Message----- From: Graham [mailto:***] Sent: 04 May 2021 07:05 PM To: 'Cartrack Reports | ZA'; 'Client Services SA' Cc: '***' Subject: RE: Report is attached Importance: High

To whom it may concern,

I will continue to make payment when I can, as I'm currently unemployed as discussed earlier last month with your accounts department. For safety and security reasons, I would prefer your tracking devise to be removed from my bakkie. The tracking devise in the bakkie can be removed anytime from the 10th of May 20201 - 14th of May 2021.

I trust this is all in order.

Kind Regards,

Mr. G Oliver ***

-----Original Message----- From: Cartrack Reports | ZA [mailto:***] Sent: 04 May 2021 05:02 AM To: *** Subject: Report is attached

Dear Mr Oliver,

Attached, please find the confirmation of cancellation for your vehicle CV13FZGP. The document can be viewed using Adobe Acrobat Reader. If you do not have a copy of the viewing software you can download it by following this link : http://www.adobe.com/products/acrobat/readstep2.html

Regards, Cartrack Team

---- End forwarded message ---