No compliance of agreement by car track

I have a tracker installed on my vehicle. My vehicle was sold 18th of December 2024, no phone call no mail no WhatsApp enquiring why my vehicle is stationary and at a different location from where I stay? Why then have a tracker installed? I asked for the tracker to be removed from my previous vehicle to have it installed on my new vehicle. I provided the contact detail of the person to contact to locate my vehicle to have the tracker uninstalled. I had an appointment for Friday the 10th of January to have the tracker re-installed on my new vehicle at 08:00. Nobody pitched. I contacted car track just to find out the consultant is not available, no coms whatsoever from car track . Then I was contacted to say that they cannot locate my old vehicle. I had to provide the contact details again. I was promised it would be uninstalled. I asked car trac to keep me in the loop. No comms again! Saturday I received an e-mail that I must pay R870-00 to maintain service, what service I may ask? I rep**** on the mail that the tracker was not yet installed. This morning the money were deducted from my bank account without my approval I might add as well as no appointment made to schedule for the tracker to be installed!!! This is totally unacceptable. How do you pay for something you did not receive and will the tracker be installed with their current performance rate!!! I did not even wanted to give them a star because they deserve none. My recommendation, do not support this company!!!!!