No communication on vehicle status
This is now the second time the battery on my vehicle has gone flat and it's been 3 days and nobody bothered to call me and advise me as they should have.
I require this unit removed from my vehicle and contract cancelled as you guys have not kept up your side your the deal.
I await your call :)
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Replies (3)0
Replies (3)
Cartrack's replyOfficial
13 Feb 2018, 10:19We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
Cartrack's reply13 Feb 2018, 10:19
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
's updateReviewer Update
14 Feb 2018, 10:12Been exactly 24 hours since you guys rep**** to the complaint however I have still not been contacted.
I called you guys and was told that I will be called by the technical department which still has not been done.
's update14 Feb 2018, 10:12
Reviewer Update
Been exactly 24 hours since you guys rep**** to the complaint however I have still not been contacted.
I called you guys and was told that I will be called by the technical department which still has not been done.
's updateReviewer Update
16 Feb 2018, 15:08It's been two days since I last received a call. Until now I'm waiting for someone to call me back regarding my cancellation.
's update16 Feb 2018, 15:08
Reviewer Update
It's been two days since I last received a call. Until now I'm waiting for someone to call me back regarding my cancellation.