NO CAR, STILL PAY.

There is a reason why Tracker and many other are better than Car Track.

First off, may you never ever have the misfortune of speaking to Lerato Mosekede who handles their account. She is rude, impatient and has literally no sense of Customer Relations. For a year now, Car Track has been debiting my account and charging me for a car that was written off in an accident, after several calls made to ask them to cancel and stop debiting me, Debit order reversals i eventually changed my account as they wouldn't stop. Once they had no access to my bank account, they continued harassing me with Arrears sms's, still charging me. For a car that didn't exist. Conveniently, they have no record of my calls to them, only the last one made in January 2019 as it suits them and their timing.

Question: Why does a car tracking company continue to charge when there is no car? If the people TRACKING my vehicle are invoicing me despite that there is no car, are they even tracking it? Because surely if they were, they would see the tracking device is no longer active? Their explanation? They charge based on the contract, not whether or not the car track is active or not. Simply put, their priority is getting money from your account and not so much your vehicle's safety, customer satisfaction or even doing what the contract binds them to do: TRACKING YOUR VEHICLE.