tM
thato M

1 reviews | Active since Mar 2014

15 Sept 2021, 09:36

NO CALL, NO TECHNICIAN, 24/7 ACTIVE CAR ON APP, INCORRECT TRIPS, ABSOLUTELY THE WORST SERVICE PAID FOR.

Honestly the Most unreliable system I have had, Firstly I have a car that's always active on the App. For the longest of time by app has given this error, furthermore , I also get random, non existent trips on my cars. and the biggest of all issues, i have trips clearly showing a skipped location,I called in to complain about this specific issue, and I was told that perhaps the car lost sign, I was also told that i was notified by sms that my tracker was faulty and I had not gotten back to them for a technicial to assist , a few months ago. I then asked that , the appointment with the technician be scheduled to rectify these issues, I was told ill get a call concerning this. Again months later, NO CALL, NO TECHNICIAN, 24/7 ACTIVE CAR ON APP, INCORRECT TRIPS, ABSOLUTELY THE WORST SERVICE PAID FOR.

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Replies (1)
Cartrack
Cartrack's reply15 Sept 2021, 10:04
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team