MJ
Melchisedec J

1 reviews | Active since Jul 2019

15 Nov 2021, 14:22

No Business Sense

I have x2 Cars active with them and X1 Car I have sold. I asked them to remove the tracker from the Suzuki which I was selling and add it to the New Car I had purchased,which they said they do not do. I was left with the choice of paying for the cancellation fee which I said to them,If that is the case,The contract is left with 1year,it is Okay,continue with Your premiums until the end of the Contract-which they refused. Now they have deactivated the x2 other Cars and collected the Premiums...

0
Replies (1)
Cartrack
Cartrack's reply15 Nov 2021, 14:42
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team