TV
Tanya V

1 reviews | Active since Jul 2016

27 Dec 2019, 15:51

No assistance to move device to new vehicle

In 19 December I called to have a device moved from one car to another. I was shocked that you have to pay R800 to move a device but agreed to pay it. I told the consult that this is urgent... Over a week no call from them. Service is pathetic. I called again today and was again promised that somebody will call me ASAP

0
Replies (2)
Cartrack
Cartrack's reply28 Dec 2019, 16:07
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
TV
Tanya V's update30 Dec 2019, 10:40
Reviewer Update
Still no call from cartrack. It's been 11days. Cartrack I have to move a tracker or cancel with you ND move to another company