No Assistance from Christoper Appolis can someone please take ownership

Ive been trying to make changes to my Cartrack Policy.

I send and email to Christopher Appolis on Thursday 30 January 2025 to confirm a conversation and the cost involved -

I had no reply and today (3 days later) I receive a reply I have received you email there is no documents attached. (What document????)

Please can someone take ownership of this matter and supply me with feedback in writing My concerns are: 1) I sold the Chev Trailblazer to my Son I must pay a R350.00 cancellation fee on this to change the ownership from my name to my sons name So the ownership o this unit will be changed, no installation needed?

2) My son sold his BMW He must pay a R870.00 cancellation fee on his agreement

3) I need a new installation on the Ford Ranger I bought What will be additional cost be for this

To proceed with the cancellation the following must be paid Myself R350.00 for cancellation My son R870.00 for cancellation