No assistance 5 days and counting after a helpdesk queue tickets been issued.

<p>: [Ticket# ********** 9] New ticket has been created. (RE: complaint)</p> <p> </p> <p>Good day Dirk Venter,<br /> <br /> A New Ticket has been assigned to the Customer Services Queue!<br /> <br /> You wrote:</p> <p>To whom it may concern<br /> We have recently installed your systems in 2 of our vehicles. WE ARE NOT<br /> HAPPY WITH YOUR SYSTEMS! We have reported the matter on Monday and have<br /> asked for someone to contact us but no one called us back.<br /> Upon getting your quote and accepting them we did not get what we wanted /<br /> needed. When your contact center called us we explained to them that we are<br /> a small business and need tracking systems to see were my vehicles are and<br /> what they are doing as we have problematic drivers. (We needed fleet systems<br /> more than recovery systems.) However we were assured that the systems we<br /> were quoted on will deliver just that and I stipulated your needs and</p> <p><br /> <br /> Your request will be attended to shortly.<br /> <br /> Kind Regards<br /> Customer Services<br /> </p>