DC
Dewald C

1 reviews | Active since Nov 2017

26 Sept 2023, 14:06

Nightmare experience with Cartracker

What a disappointing experience im busy having with this company. 4 Months ago i had a tracker fitted to my vehicle. i have instructed them to put a debit order through so the R189 can be deducted on a monthly basis. They have been phoning me every single day ever since, as they cant seem to get this right, to a point where my blood was boiling because of the inconvenience. Im being harassed by different people on phone calls, sms's whatsapps it really is a nightmare please stay away from this company, they don't have a clue what they doing in their admin department. Now i'm begging them just to come and remove this item out of my vehicle, and that seems to be a uphill battle as well. They are absolutely clueless.

0
Replies (3)
Cartrack
Cartrack's reply26 Sept 2023, 14:42
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 
DC
Dewald C's update26 Sept 2023, 15:53
Reviewer Update
No it won't be clarified, please can you arrange to move your device from my vehicle, you have been harassing me due to your incompetence. Apparently your admin department left out a digit of my bank account. Horrific experience,
Cartrack
Cartrack's reply26 Sept 2023, 16:15
Official
Good day,
  
 Thank you for bringing this to our attention. 

Your review has been sent to the relevant department for further investigation and we will contact you shortly. 

 

Kind regards,
 The Cartrack Team